Dear tour operators and bus drivers
A warm welcome to Lucerne. To ensure arrivals and departures are as efficient as possible, travel companies and bus drivers are asked to observe the following points on bringing coaches to Lucerne City.
Buses in Luzern
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New rules apply to the use of the various stops (only disembarking, boarding and disembarking, baggage handling).
Stopping fee
New: From 1 April 2025, buses will only be able to access the bus stops in Lucerne city centre with a voucher booked online in advance. The fee for this will be 100 Swiss Francs and includes disembarkation and boarding of the passengers as well as 24-hour parking in the designated spaces. Without a valid booking, access to the parking spaces in Lucerne city centre is no longer possible.
Voucher can be booked here from March 1, 2025
Without a pre-booked and pre-paid stopping voucher, access to the stopping places in Lucerne city centre will no longer be permitted from April 1, 2025.
Booking
Stopping voucher can be booked online in the Lucerne Tourism webshop from 1 March. Bookings can be made up to four months in advance.
The following information is required for the booking:
- Exact date of arrival
- Stopping point for drop-off
- Licence plate number of the coach Attention: the correct licence plate number is important for the inspection!
Costs
- The stopping fee is 100 Swiss francs per coach. It entitles the holder to one drop-off and one pick-up at one of the three bus stops in the city center and to park for 24 hours in the designated parking spaces.
- The reduced stopping fee is 75 Swiss francs per coach. It only entitles the holder to dropp-off or pick-up once at one of the three stops in the city center and to park for 24 hours in the designated parking spaces.
Validity
The stopping authorisation is only valid on the day booked and only for the coach booked. The fee entitles the holder to one drop-off and one pick-up at one of the designated stops in the city centre and 24-hour parking at the Rösslimatt Kriens and Brüelmoos car parks. Multiple journeys on the same day require multiple bookings. Note: In a further phase, the city of Lucerne is planning to introduce several time slots per day - the parking authorisation will then only be valid in the corresponding time slots.
Voucher
After booking, you will receive a voucher with a QR code by e-mail. IMPORTANT: The voucher must be in the possession of the coach driver. Make sure that your chauffeurs receive the voucher in sufficient time. Check whether the number of the control plate has been entered correctly.
Validation
The transport service will check and validate your voucher when you enter a stopping place. Any further accesses must be booked again.
Further questions?
- FAQ about the new stopping fee
- Lucerne Tourism is happy to help : +41 41 227 17 17 or [email protected]
Stopping voucher can be booked here from March 1
From 1 April 2025, anyone arriving without a valid stopping voucher will be turned away by the traffic service at the parking spaces in Lucerne city centre. Violations of the parking service's instructions will be reported to the Lucerne police.
ATTENTION: A stopping voucher may not be subsequently booked at the stopping areas.
Buses without a stopping voucher can use the coach parking spaces “Landenberg/Alpenquai”, “Rösslimatt Kriens” or “Brüelmoos” to make the booking. Stopping and parking in other public car parks or at public bus stops is not permitted for buses and will be reported to the police.
Stopping voucher bookable here from March 1
The coach stops in the city centre are for intended for the boarding and disembarking of passengers. Waiting on public roads is prohibited, stopping in areas not intended for coaches is consistently punished by the Lucerne police. After letting passengers disembark, the coach continues to one of the available parking spaces and waits there until passengers are ready to be picked up again. Short-term parking is permitted at some bus stops, depending on the season and the time of day.
The official coach stops in Lucerne are as follows:
Old town area:
Schwanenplatz (from April 1, 2025)
Stopping is prohibited 24/7
With advance booking: Disembarking permitted
No parking
No boarding
No luggage handling
3 stopping bays
GPS coordinates: 47.05357/8.30875
Walking time to Löwenplatz: 10 mins
Until March 30, 2025: Disembarking permitted possible at any time
Löwenplatz (from April 1, 2025)
Stopping is prohibited 24/7
With advance booking: boarding and disembarking permitted
Luggage handling permitted
No parking, not even short-term
11 stopping bays
GPS coordinates: 47.05668/8.31087
Walk to the old town via Hertensteinstrasse: 10 min
Until March 30, 2025: Boarding and disembarking permitted possible at any time, Parking: CHF 18, maximum 1h
Kasernenplatz (from April 1, 2025)
Stopping is prohibited 24/7
With advance booking: boarding and disembarking permitted
Luggage handling permitted
No parking
5 parking bays
GPS coordinates: 47.05165/8.30006
Walking time to the old town via Spreuer Bridge: 5 mins
Until March 30, 2025: Boarding and disembarking permitted possible at any time, Parking: CHF 18/h, maximum 2h
Near railway station and boat station:
Stopping curb Inseliquai (from April 1, 2025)
No stopping 24/7 with the exception of coaches
Boarding and disembarking permitted
Luggage handling permitted
No parking
2 stopping bays
Access is from the south. When approaching from Bahnhofplatz, a U-turn can be made via the Landenberg car park.
GPS coordinates:: 47.04854/8.31445
Distance to city centre 1.0 km
Walking time to boat station/railway station: 4 mins
Until March 30, 2025: Boarding and disembarking permitted possible at any time, incl. luggage handling
Landenberg/Alpenquai (from April 1, 2025)
Coach parking 06:00-22:00
max. parking time 2 h
Boarding and disembarking permitted
Luggage handling permitted
Parking fee CHF 12/hour
14 parking bays
4 spaces with parking ban for boarding and dismounting
Distance to city centre 1.2 km
Access via Bahnhofsplatz or Tribschenstrasse (2 km)
GPS coordinates: 47.04687/8.31551
Until March 30, 2025: Maximum parking time: 2h / night parking forbidden between 22.00 and 6.00, costs: 1h / CHF 12
The bus waits at one of the stops until passengers are ready to be picked up again. All parking is subject to a fee. Please take note of information signs and turn off the engine after parking.
Rösslimatt Kriens (from April 1, 2025)
Rösslimatt parking lots in Kriens ↗
GPS coordinates: 47.033173,8.295662
Bus parking lot 24/7
max. parking time 24 h
With advance booking: Parking entitles to 24 h parking (from April 1, 2025)
Fee: CHF 5/hour, daily rate CHF 50
Boarding and disembarking prohibited
28 parking spaces
Infrastructure: Public transport connection, toilets, WC emptying station
Distance from city center 3 km
Access via Obergrundstrasse - Eichwilstrasse
Until March 30, 2025: maximum parking time: unlimited, costs: 1h / CHF 5, daily flat rate CHF 50
Brüelmoos (from April 1, 2025)
Lido/Brüel parking lots ↗
GPS coordinates: 47.0493,8.34172
Bus parking lot 24/7
max. parking time 24 h
With advance booking: Parking entitles to 24 h parking (from April 1, 2025)
Fee: CHF 5/hour, daily rate CHF 50
Boarding and disembarking prohibited
Luggage handling permitted
13 parking spaces
Facilities: Public transport connection, seating, refreshments, WC emptying station
Distance from city center 3.7 km
Buses may use the Haldenstrasse bus lane
Until March 30, 2025: maximum parking time: unlimited, costs: 1h/CHF 5, daily rate CHF 50
Alpenquai / Landenberg (ab 1. April 2025)
Parking lots Landenbergstrasse/Alpenquai ↗
GPS coordinates: 47.04687,8.31551
Bus parking lot 06:00-22:00
max. parking time 2 h
Boarding and disembarking prohibited
Luggage handling permitted
Parking fee CHF 12/hour
Flat-rate parking fee (advance booking) is not valid on this PP
14 parking spaces
4 spaces with parking ban for boarding and disembarking
Facilities: seating, catering facilities nearby, toilets, WC emptying station
Distance from city center 1.2 km
Access via Bahnhofsplatz or Tribschenstrasse (2 km)
Until March 30, 2025: Maximum parking time: 2h / night parking ban between 10 p.m. and 6 a.m., Costs: 1h/CHF 12
Stopping places for short-term parking:
Kasernenplatz (until March 30, 2025)
Parking lots Kasernenplatz ↗
GPS coordinates: 47.05165,8.30006
Maximum parking time: 2h
May 1 to October 31: No parking from 4 p.m. to 8 p.m., other times max. 2 hours
November 1 to April 30: max. 2h
Costs: CHF 18 / h
Löwenplatz (until March 30, 2025)
Parking lots Löwenplatz ↗
GPS coordinates: 47.05668,8.31087
Maximum parking time: 1h
May 1 to October 31: No parking from 4 p.m. to 8 p.m., other times max. 1h
November 1 to April 30: max. 1h
Costs: CHF 18 / h
With the navigation map of the ‘iParkiere’ app, you can easily find the stops and car parks in Lucerne:
App «iParkiere Bus» Apple Store
App «iParkiere Bus» Google Play Store
If you use Google Maps, you will find the coordinates of the individual stops and parking lots here:
Schwanenplatz
Stopping area Schwanenplatz ↗
GPS coordinates: 47.05357,8.30875
Löwenplatz
Stopping area Löwenplatz ↗
GPS coordinates: 47.05668,8.31087
Kasernenplatz
Bus parking lot Kasernenplatz ↗
GPS coordinates: 47.05165,8.30006
Rösslimatt Kriens
Bus parking lot Rösslimatt in Kriens ↗
GPS coordinates: 47.033173,8.295662
Brüelmoos
Bus parking lot Lido/Brüel ↗
GPS coordinates: 47.0493/8.34172
Stopping curb Inseli
GPS coordinates: 47.04854,8.31445
Alpenquai / Landenberg
Bus parking lot Landenbergstrasse/Alpenquai ↗
GPS coordinates: 47.04687,8.31551
Are you travelling to Lucerne by coach?
Please note the following points:
- Before travelling to Lucerne, find out about the current rules at www.luzern.com/bus.
- New: From 1 April 2025, a stopping fee of 100 Swiss Francs must be paid in advance.
- Only stop in the designated spaces. Stopping in bus lanes or at public transport stops is prohibited.
- New entry/exit rules: Schwanenplatz only allowed to disembark, Kasernenplatz and Löwenplatz allowed to board and disembark.
- Agree a different boarding point from the disembarking point with your guests before they disembark.
- Parking - even for short periods - is prohibited in the stopping places. The Brüelmoos or Rösslimatt Kriens car parks are available for temporary parking.
- The instructions of the traffic service must be followed in all cases
Any more questions? Lucerne Tourism is happy to help : +41 41 227 17 17 or [email protected]
Thank you for visiting Lucerne - and have a safe journey!
General questions
How exactly does payment and disembarking and boarding work?
A fee of 100 Swiss francs is payable for access to the parking spaces in the city centre. The fee includes one disembarkation and one boarding process of the passengers and 24-hour parking in the designated spaces. If only one stop is required (only disembarking or only boarding), there is a reduced fee of 75 Swiss francs. For this booking, the day of the stop, the name of the stopping place where the guests are getting off and the licence plate number of the bus must be known. A written confirmation with a voucher follows the booking via e-mail. On arrival at the stopping place, a camera scans the licence plate to check whether the coach has paid the fee. After stopping, the confirmation with the voucher (QR code on the voucher) is scanned by the traffic service on site on the bus driver’s/guide's mobile phone.For which stopping places in Lucerne does the fee apply?
For the stopping places at Schwanenplatz (disembarking only), Löwenplatz and Kasernenplatz (dis-embarking and boarding). You can park in the Rösslimatt and Brüelmoos parking spaces for 24 hours after paying the stopping fee, i.e., the fee for parking is included in the fee. At the Alpen-quai/Landenberg bus parking space, the parking fee must be paid from the first minute even if the stopping fee for 100 Swiss francs has been paid.How much does the stopping fee cost and how can I book and pay it?
The stopping fee costs 100 Swiss Francs. It includes one disembarking and one boarding process and up to 24 hours of parking in the Brüelmoos or Rösslimatt parking spaces. If only a single stop is required (only disembarking or only boarding), a reduced rate of 75 Swiss Francs applies. This also includes the fee for parking in the Rösslimatt or Brüelmoos parking spaces.
Bookings can only be made in advance and at www.luzern.com/busparking (from 1 March 2025 at the earliest). The following payment options are available: Credit cards valid in Switzerland, Google Pay or Twint.Are there bus parking spaces in Lucerne where the stopping fee is not charged?
Yes, disembarking and boarding at the bus parking space Alpenquai/Landenberg is permitted, maximum parking time 2 hours. Please note that parking is prohibited from 10 pm to 6 am. The parking fee indicated on the parking meter applies here.Do I have to buy a voucher for each stop if I come to Lucerne several times a day?
Yes, the fee includes one disembarking and one boarding process. Parking in the Brüelmoos or Rösslimatt bus parking spaces is included in the fee. Multiple journeys with disembarking or board-ing processes, even on the same day, must be booked and paid for several times.Do I also have to pay the fee if my guests are staying overnight in a hotel?
Yes, the fee applies regardless of whether the tour group is staying overnight in Lucerne or not. It includes one disembarking and one boarding process and 24 hours parking in the designated bus parking spaces.My group is staying in Lucerne for several nights. How often does the fee have to be paid?
The fee includes one disembarking and one boarding process and 24 hours parking in the desig-nated bus parking spaces. Multiple journeys, on the same day or on different days, must be booked and paid for several times.Which buses are subject to the charge?
The fee applies to all vehicles within the ‘company bus/coach’ category, which is defined in the “Ordinance on the Technical Requirements for Road Vehicles in Art. 11 para. 2 of the Swiss Con-federation” (i.e., single or double-decker buses, generally with 30-70 seats). All other vehicles may not stop in the spaces affected by the stopping fee - not even with a fee paid on their licence plate.Does the fee also apply to minivans and cars?
No. Minivans or cars must park in the parking spaces signaled for them. They are not allowed to stop in these stopping places. Only company cars (buses/coaches) may drive into the correspond-ing stopping places.Is there a maximum number of reservations or availability restrictions per day?
The number of reservations is not limited.- How far in advance can the stopping fee be paid, and the voucher booked?
The reservation system will be launched on 1 April 2025. Bookings can be made from 1 March 2025 and then generally a maximum of 4 months before the stopping process in Lucerne.
How close to the arrival day in Lucerne can I make a reservation and pay the fee?
The fee can be paid at very short notice. However, the fee must be paid in advance. It is not possible to book on site at the stopping place.Is the reservation valid for the calendar day or for 24 hours?
The reservation or voucher is valid per calendar day and the stopping fee includes parking for 24 hours in the spaces provided for parking. The fee is therefore valid, for example, on 10 April 2025, from midnight to 23.59 pm.At what times of day is payment of the fee required?
The fee must be paid for stopping processes around the clock (24 hours a day).- Muss für einen bestimmten Zeitabschnitt bezahlt werden oder nur für den jeweiligen Tag?
In einem ersten Schritt gilt die Buchung pro Kalendertag. Die Stadt Luzern behält sich vor, in einen zweiten Schritt die Anzahl der möglichen Buchungen pro Tag zu limitieren und später dann konkrete Zeit-Slots einzuführen. Dann gilt die Buchung nur im gebuchten Zeitabschnitt. Vorerst gibt es keine Einschränkungen, was die Zeit betrifft und auch keine limitierte Anzahl Buchungen, die pro Tag zur Verfügung stehen.
Booking & payment
- Where and how can I pay the stopping fee?
Via the bus traffic website of Lucerne Tourism: www.luzern.com/busparking
Can the fee be paid in cash on site in Lucerne?
Cash payment on site is not possible. The fee must be paid online and in advance at www.luzern.com/busparking.- What happens if a bus arrives at a stopping place without a voucher, i.e., without having paid the fee?
A bus that has not paid the fee but still drives to a stopping place will be turned away by the local traffic service. It can then drive to a short-stay bus parking space (e.g., Landenberg), pay online there and then return with a valid booking and corresponding voucher and allow the passengers to disembark.
Cancellation & change of bookings
I cannot travel to Lucerne on the day I have booked and will be travelling on another day. Can I cancel my booking?
Yes, but you cannot cancel the booking yourself; instead, you must give the Lucerne Tourist Infor-mation Office the order to cancel it ([email protected], phone +41 41 227 17 17). A new booking can then be made by yourself.How quickly can a booking be cancelled?
This can be cancelled at very short notice - i.e., even on the day of arrival. Cancellations after the day booked are not possible.- What happens if the bus has been changed before or during the journey and the licence plate number has changed as a result?
The booking must be cancelled, and a new booking must be made. You cannot make the cancella-tion yourself, but only via the Tourist Information Office of Lucerne Tourism ([email protected], phone +41 41 227 17 17).
Contact & Support
- Who can I contact if I have questions or problems?
If you have any questions or problems, please contact the Tourist Information Office of Lucerne Tourism ([email protected], phone +41 41 227 17 17) during office hours. All necessary infor-mation as well as a leaflet and a city map with all information for downloading or printing can be found at www.luzern.com/busparking.
